Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at zarolenquivo.
Information We Collect
At zarolenquivo, we collect information to provide you with better financial forecasting services. This includes details you provide directly and information gathered through your use of our platform.
- Personal details like your name, email address, and contact information when you register or contact us
- Financial data you input for forecasting purposes, including business metrics and projections
- Usage information such as how you interact with our tools and which features you use most
- Technical data including IP addresses, browser types, and device information for security purposes
How We Use Your Data
We use your information to provide accurate financial forecasting services, improve our platform, and communicate with you about updates or important changes.
Your financial data helps us personalise recommendations and ensure our forecasting models remain accurate and relevant to Australian market conditions.
Data Security Measures
We implement bank-level security protocols including encryption, secure servers, and regular security audits to protect your sensitive information.
All data transmissions are encrypted using industry-standard SSL technology, and our servers are hosted in secure Australian data centres.
Your Rights Under Australian Privacy Law
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to correct any inaccurate or outdated personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and business requirements.
Restrict Processing
Limit how we use your information while we address any concerns you may have.
Data Portability
Receive your data in a structured format that you can transfer to another service provider.
Object to Use
Object to certain uses of your personal information, particularly for marketing purposes.
Data Sharing and Third Parties
We don't sell your personal information to third parties. We only share data with trusted service providers who help us deliver our services, such as cloud hosting providers and payment processors. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes.
Data Retention Policy
We keep your personal information only as long as necessary to provide our services or as required by Australian law. Financial forecasting data is typically retained for seven years in line with business record requirements, while marketing preferences are kept until you opt out.
Cookies and Tracking
Our website uses essential cookies to function properly and optional cookies to improve your experience. You can control cookie preferences through your browser settings. We use analytics tools to understand how our platform is used, but this data is anonymised and aggregated.
International Data Transfers
While we primarily store data in Australia, some of our service providers may process information overseas. When this happens, we ensure appropriate safeguards are in place to protect your privacy, including contractual protections and compliance with Australian privacy standards.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The current version is always available on this page, and we recommend checking it periodically.
Making a Complaint
If you're concerned about how we've handled your personal information, please contact us first so we can try to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Questions About Your Privacy?
Our privacy team is here to help. Whether you want to exercise your rights, understand our practices, or have concerns about your data, we're ready to assist.